Router Problem

Lately, we are having some problems of our internet connection. We are trying to check out and ping the status of our connection and found out that its not our internet provider's fault but its our router. 

My hubby has been trying to fix it and here's what he usually do:

1. Power Reset by unplugging the power to both router and PC
2. While having the power unplugged for a few seconds.
3. Reconnect the power plug and try to connect to the network again
4. If the problem still persists, reset the Router to Factory default settings, usually a small button in back of the router.

As of now we are still observing this problem because this may be due to overload use. If it comes back all over again, I think its time for us to buy a new router.

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